Why attend eGovernment 2008?

eGovernment 2008 will feature expert advice and case studies from high-level federal and state online service practitioners who will show you how to ensure the best customer experience for your clients. You will take home real tools and techniques that will enhance your knowledge and enable your organisation to:

• Achieve interoperability of online services with other government agencies
• Institute workable governance strategies
• Measure the performance of your online services
• Develop practical strategies to streamline your agency’s online and internal security and identification processes
• Deliver the best ROI for your IT spent
• Design services that are most appropriate for your target customers

This conference will show you how to build a service that will satisfy both your organisation’s business needs and the needs of your customers.

Who will I meet?

IQPC is pleased to announce that Jim Purves, the Head of Product Strategy for the UK Cabinet Office’s eService Deliver Team, will be our keynote international speaker.

In addition, eGovernment 2008 features Australia’s foremost eGovernment experts, including:

• The Australian Government Information Management Office (AGIMO)
• Jo Bryson, Executive Director, Office of eGovernment, WA Department of the Premier and Cabinet
• Andrew Mills, CIO, South Australian Government
• Dr Neville Parker, Director, IT Security Policy, Centrelink
• Mark Jackson, General Manager, Business Solutions and Operations Division, Medicare Australia
• Amanda Finnis, Manager, eServices, Citizen Access and Transformation, Victorian Department of Innovation, Industry and Regional Development

You will also meet Senior Managers and Heads of:

• IT
• Online Services
• IT Management
• Strategic Directions eBusiness
• Infrastructure
• Web Solutions

5 key benefits of attending

• Gain insights into state and federal whole-of-government processes
• Share best practice techniques for online security and identification processes
• Discover new methods for developing the interoperability of online services
• Understand difficulties encountered in the implementation stage and solutions used to overcome these
• Develop methods for measuring cost and performance objectives

Maximise your time out of the office by attending the two high-level executive tutorials

Tutorial A: Draw on the expertise of Amanda Finnis – the eServices Manager in charge of the Victoria Online projects – to take back tools to assist you in developing citizen-centric online service.
Tutorial B: In this special session, UK eGovernment expert, Jim Purves will deliver three separate presentations. He will also field all your questions and facilitate debate on each. The topics to be covered in Jim’s session are:

• The delivery of citizen-centric services
• Identity interoperability and identity standards
• Delivering online government sites as a shared service

Places for these tutorials are limited, so book early to ensure your place.

Secure Your Place Today! Call +61 2 9229 1000, Fax +61 2 9223 2622, Email Registration@iqpc.com.au

If you are not yet ready to register, feel free to request a reminder nearer the time .

Conference Partners

Associate Partner

[ Register Now] · [ Next: Conference Day One: Monday 30 June 2008 ]